Contact support
Email support@pxlready.com from an address where you can receive a reply. Pixel+ is owned and operated by PXL READY (FZE).
What to include
- Your device platform, Pixel+ app version, and the feature or screen involved.
- The steps that led to the problem and the exact non-sensitive error shown in the app.
- Whether the issue still happens after reopening the app or retrying on a stable connection.
Never send a password, recovery code, access token, private review text, best moments, or notification contents. Support will not ask for those values.
Privacy and account controls
Manage usage diagnostics and available advertising choices under Settings → App & Legal. To permanently remove your account and associated Pixel+ data, use Delete Account from the Settings Danger Zone. Review the Privacy Policy and Terms of Service for more information.
Reports and safety
Open the more menu on another user's profile or supported social activity to report, mute, or block. Review submitted reports and eligible appeals under Settings → Account & Security → Your reports & appeals. If you cannot access the in-app report flow, contact support and describe the affected surface without copying private content into the email.
Account access
Start email confirmation, sign-in, and password recovery from Pixel+ on the device where you want to continue. If a link expires, start that flow again from the app. Support can explain the recovery path, but cannot request or accept your password, one-time code, passkey, or recovery code.
Pixel+ Pro and purchases
Manage or restore Pixel+ Pro from the app. Active subscriptions must be managed through the Apple or Google account and store where they were purchased. Include the store name and a non-sensitive description of the issue when contacting support; never send full payment details.